FAQ
How soon do your cookies ship out?
- Our team is baking around the clock to get you your handcrafted cookies. All orders will ship within 1-4 business days from when the order is placed. Once your Sinful Cookies leave the kitchen, it typically takes 1-4 business days to deliver to your door. Overnight orders can only be placed Monday-Thursday.
Can I hold or schedule my order?
- We aren’t able to hold or schedule an order for a specific shipping/delivery day. All orders ship out within 1-4 business days from when the order is placed. From there, the time in transit depends on the shipping option chosen at checkout!
Are the cookies shipped in a cooling package?
- Our cookies are not shipped with ice or with any “cooler” type of packaging. Our cookies are baked fresh and housed in a white box with our logo and that box is placed inside a shipper box.
How should I store my cookies?
- We recommend storing your cookies in their packaging at room temperature.
Can I change the shipping address?
If your order has not shipped, please send over the new address to hello@sinfulcookies.com so our team can make the change for you!
Can I purchase multiple boxes for corporate gifting?
The answer is yes. We want everyone, even Stanley, the professional cubicle camper, to experience Sinful Cookies. If you’re looking to place an order of 5 or more, head here, fill out the form, and our team will get back to you!